Privacy | Eco Hydro

PRIVACY NOTICE

This website is maintained by Eco Hydro. Eco Hydro fully respects your right to privacy. Any personal data you volunteer will be used for the purpose for which you supply it and will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts and applicable EU directives. It will only be shared, if necessary, in accordance with law and where you have given consent.

This statement relates to our privacy practices in connection with this website.

Data Protection Acts

The Data Protection Acts 1988 and 2003 are designed to protect people’s privacy. They give effect to the Council of Europe Data Protection Convention. The Acts confer rights on individuals in relation to the privacy of their personal data as well as responsibilities on those persons holding and processing such data.

What is “Personal Data”?

Personal data means data relating to a person who is or can be identified either from the data itself or in conjunction with other information that is in, or is likely to come into, the possession of Eco Hydro. It covers any information that relates to an identifiable, living individual. This data can be held on computers or in manual files.

Data Controller

A “data controller” means a person who, either alone or with others, controls the contents and use of personal data.

The Data Controller for Eco Hydro. The area nominated to carry out the functions of the Data Controller in Eco Hydro is the IT Department.

Eco Hydro’s Obligations

Eco Hydro’s obligations under the Data Protection Acts are that:

- Data must be obtained and processed fairly.

- Data must be accurate, complete, and where necessary, kept up to date.

-Data must have been obtained only for one or more specified, explicit, and legitimate purpose.

- Data must not be further processed in a manner incompatible with that purpose.

- Data must be adequate, relevant, and not excessive in relation to the purpose for which they were collected or are further processed.

- Data must not be kept for longer than is necessary for that purpose.

Appropriate security measures must be taken against unauthorised access to, or unauthorised alteration, disclosure, or destruction of the data, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing. Eco Hydro employs the most appropriate physical and technical measures, including staff training and awareness and these are reviewed regularly.

We owe a duty of care to the data subjects concerned, i.e., we must take care not to cause any of our customers damage or distress by, for example, maintaining inaccurate information on our files, or disclosing personal data to someone who is not entitled to this data.

Eco Hydro takes its obligations very seriously and adopts the strongest line in relation to the misuse of customer information by any of its staff. Any breach of trust with regard to the confidentiality of information is treated as serious misconduct under the Disciplinary Code and can lead to sanctions up to and including dismissal.

Collection and use of personal information

This website does not collect any personal data, apart from information that you volunteer (for example, when filling a form) and your IP address. Any information you provide in this way is used only for the purpose for which you provide it.

Right of Access

Under section 4 of the Acts a person has a right to be given a copy of his/her personal data. This subject access request (SAR) must be in writing through the postal service and is free of charge. You can make a subject access request by writing to: info@ecohydro.energy

Your request should be as specific as possible, to enable us to identify where the particular data is held and also include evidence of your own identity such as a photocopy of your passport or photocopy of your driving license. A response to your access request will issue to you as soon as is possible and in any event within forty days.

Sections 4 & 5 of the Data Protection Acts set out a small number of circumstances in which your right to see your personal records can be limited. This is necessary in order to strike a balance between the rights of the individual, on the one hand, and some important needs of civil society, on the other hand. For example, the right of access to medical data is restricted in some limited circumstances, where the health and mental well-being of the individual might be affected by obtaining access to the data. Your right to obtain access to examination results and to see information relating to other people is also curtailed.

Right of Rectification

Under section 6 of the Data Protection Acts, a person has a right to have his/her personal data corrected, if inaccurate, or erased, if there is not a legitimate reason for retaining the data. Eco Hydro makes every effort to ensure that your personal data is accurate and only retained for as long as it is required. If you have reason to believe that your personal data held by Eco Hydro is not accurate or should no longer be retained, you can write to: Eco Hydro on the issue setting out clearly what personal data is at issue and the reasons why you consider it to be inaccurate and/or why Eco Hydro should no longer retain it. There is no fee for this service. Write to Eco Hydro, info@ecohydro.energy

Concerns over Data Protection

If you are concerned that an official has accessed your personal information illegally and or that your personal data may have been disclosed to a third party illegally you can make a formal written complaint to Eco Hydro, mydata@ecohydro.energy

The matter will be investigated by Eco Hydro, and you will be notified regarding the outcome of the investigation as soon as possible.

Information we routinely collect

We may collect the following information from each user of this site:

- Statistical information (IP address and hostname, web browser version, pages visited etc.).

- The previous website address from which you reached us, including any search terms used.

- Other information submitted in forms, for example if you submit your personal details when requesting or submitting an online form.

- The date and time you access our site.

Cookies are small pieces of information, stored in plain text files, placed on your computer by a website. Some cookies can be read by the website on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the webpage, or a unique identification number so that the website can ‘remember’ you on your return visit. Other cookies are deleted when you close your browser and only relate to the working of the website. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website.

Cookies may be set in a number of places on this website:

- When you first visit this website, you will see a message informing you about the privacy statement. If you click the ‘Hide this message’ button, a Cookie will be set which records this action.

- To monitor and analyse the performance, operation, and effectiveness of the platform.

- Cookies are created to capture information for use with website analytics. They help to provide Eco Hydro with accurate statistics to provide a better service.

Most browsers allow you to turn off Cookies or to customise your settings for cookies. To find out how to do this, see the ‘Help’ menu on your browser. Please note that if you turn off cookies or change your settings, some features on Eco Hydro may not work correctly.

For more information on cookies and what they are and do, please visit HERE.

Links

This website may contain links to other websites. Eco Hydro is not responsible for these sites or for the privacy statements of other websites.

Notification of Change

Eco Hydro reserves the right to amend this statement at any future date and will post any substantive changes here.